FAQs

How do I check the status of my order?
Once you place your order, please allow up to 3 business days for processing. Our team will carefully pack your items and ship them out as soon as possible. As soon as your order ships, you’ll receive a confirmation email with tracking information.

How long does shipping take?
After your order is processed (which can take up to 3 business days), shipping usually takes:
1–2 weeks for U.S. orders
Up to 2 weeks for international orders
Please note that our fulfillment centers are located in various regions, which may affect shipping times slightly depending on your location.

Why does shipping take a little longer?
Our products are unique and thoughtfully priced to stay accessible. Because we work with multiple fulfillment centers around the world, shipping may take a little longer—but we always do our best to get your order to you as quickly as possible.

I ordered multiple items but only received one. What’s going on?
No worries! Some of our products ship from different warehouses, so it's totally normal for items to arrive separately. The rest of your order should be on its way shortly.

Do you ship internationally?
Yes, we do! We proudly ship worldwide so that everyone can enjoy the Hygia’s Blue experience—no matter where you are.

Is my personal information safe on your site?
Absolutely. Our website is protected with SSL encryption to keep your personal info secure. We never store your credit card details, and all transactions are processed safely. Your privacy and trust mean everything to us.

How do I place an order?
It’s simple! Just browse our store, select your favorite products, and click “Add to Cart” or “Buy Now.” Then fill in your shipping and payment details, and we’ll take care of the rest.